1. Do I need to set up an account to place an order?
You can shop at rivaj-uk.com, either by registering with us or using a guest account which will automatically register you during to checkout process.
2. How do I select items to purchase?
As you browse through the Website, click on the Add to Cart button for the items that you wish to purchase.
3. How do I place an order on the Website?
Once your desired item is added to the shopping cart just click on the shopping cart icon on the top right corner and select proceed to checkout, you can either checkout as a Guest or you can sign up to get the latest updates. Then you have to provide your personal details, select the payment method and then select the place order button. Your order is booked and confirmed.
4. What are your payment options?
We offer several convenient payment options to suit your needs:
- Cash on Delivery (COD)
- Credit Card
- BAADMAY Service – This service allows you to pay in easy installments.
5. How much does shipping cost?
Nationwide delivery in PKR 190 only.
6. What are your Delivery Areas?
We deliver all over Pakistan through courier services.
7. What happens if I receive a damaged product/item?
- Contact our Customer Care Centre by sending us an Invoice and images of the defective product at Care@Clecsay.com or Call / Whats app at +92 331 8311200
8. Are Prices inclusive of applicable taxes?
Yes, all prices are inclusive of applicable taxes